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The Financial Ombudsman Provider (FOS)

You can easily whine towards the Financial Ombudsman provider (FOS) on how a creditor or financial obligation collection agency has behaved whenever coping with your account. The solution is independent and free. FOS can look at your issue and determine if the creditor or financial obligation collection agency has addressed you fairly. FOS can order the business to place things appropriate, and also purchase them to pay for you settlement. You have to grumble to your debt or creditor collection agency first.

Financial Conduct Authority (FCA)

It might be well well worth calling the Financial Conduct Authority (FCA) entirely on the buyer Helpline. See contacts that are useful in this particular fact sheet. The FCA will not occupy specific complaints, but gathers information that can be used to do this against creditors.

The FCA has extensive capabilities, such as having the ability to:

  • withdraw a business’s authorisation;
  • stop someone employed in economic services;
  • suspend a strong for approximately one year;
  • publicise what a ongoing business has been doing incorrect; and
  • supply the business a economic penalty.

Trade associations

The creditor could be a known person in a trade relationship by having a rule of training. Continuer la lecture